FAQ

24/7 Doctor services in Mackay

When is your service open?

The Mackay Mater Private After Hours Services is a 24/7 doctor service, operating Monday to Friday from 5:30pm to 8:00am.
Weekends and Public Holidays we are open 24 hours.

The Mater Immediate Medical Service operates from the small clinic between 8:00am and 5:30pm, Monday to Friday.
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Who can come to the clinic for after hours care?

The clinic is a 24/7 doctor service that is open to anybody who wishes to attend. 
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Is this a ‘free’ (bulk-billing) service?

No. This clinic is a private billing practice. For more information on the price of consultations with the 24/7 doctors, please call us on 4965 5444.
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Do I need an appointment?

Appointments are not required at this medical practice.

However, please note that all patients are triaged and seen in order
of urgency.

If your condition is not urgent please be aware that there may be a delay in being seen.
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What services do you have on-site?

We have general practitioners on site 24/7, including weekends and public holidays. Further general practitioners are available on call when necessary.

Specialists are also on call and are available when requested by the general practitioner. X-Ray, Radiology and Pathology Services are also available on-site.

Mater Private After Hours Services provides easy admissions to Mater Hospital when required and upon request of the
general practitioner.

For after hours doctor services, visit us at Mater, open 24/7

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